{"id":1649,"date":"2025-02-11T20:48:46","date_gmt":"2025-02-11T20:48:46","guid":{"rendered":"https:\/\/memoireperfumery.hr\/?page_id=1649"},"modified":"2025-02-11T20:49:08","modified_gmt":"2025-02-11T20:49:08","slug":"pravila-privatnosti","status":"publish","type":"page","link":"https:\/\/memoireperfumery.hr\/en\/pravila-privatnosti\/","title":{"rendered":"Pravila privatnosti"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1649\" class=\"elementor elementor-1649\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16f97dee e-flex e-con-boxed e-con e-parent\" data-id=\"16f97dee\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30813dc2 elementor-widget elementor-widget-text-editor\" data-id=\"30813dc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>PRAVILA PRIVATNOSTI (POLITIKA OBRADE OSOBNIH PODATAKA)<\/b><\/p><p><b>Flowable d.o.o.<\/b><span style=\"font-weight: 400;\"> (u nastavku: <\/span><i><span style=\"font-weight: 400;\">Prodavatelj ili Flowable<\/span><\/i><span style=\"font-weight: 400;\">), sa sjedi\u0161tem na adresi Trnsko 42a, 10 010 Zagreb, Hrvatska, obvezuje se pru\u017eati za\u0161titu osobnih podataka kupaca i korisnika, na na\u010din da prikuplja samo one podatke koji su nu\u017eni za ispunjenje na\u0161ih obveza te poslovnih i pravnih zahtjeva.<\/span><\/p><p><span style=\"font-weight: 400;\">Na\u0161 webshop dostupan je na adresi:<\/span><\/p><p><span style=\"font-weight: 400;\"><br \/><\/span><a href=\"https:\/\/memoireperfumery.hr\/en\/\"><span style=\"font-weight: 400;\">https:\/\/memoireperfumery.hr\/<\/span><\/a><\/p><p><span style=\"font-weight: 400;\">Poslovnica (fizi\u010dka parfumerija) nalazi se na adresi:<\/span><span style=\"font-weight: 400;\"><br \/><\/span><b>Skalinska ulica 2, 10 000 Zagreb, Hrvatska<\/b><\/p><p><span style=\"font-weight: 400;\">U <\/span><b>Flowable<\/b><span style=\"font-weight: 400;\">-u cijenimo va\u0161u privatnost te sve prikupljene osobne podatke \u010duvamo u strogoj tajnosti. Sve na\u0161e internetske aktivnosti i obrada osobnih podataka uskla\u0111ene su s va\u017ee\u0107im europskim i nacionalnim propisima, uklju\u010duju\u0107i <\/span><b>Uredbu (EU) 2016\/679 (GDPR)<\/b><span style=\"font-weight: 400;\"> i relevantne hrvatske zakone.<\/span><\/p><ol><li><b> SVRHA I OPSEG POLITIKE PRIVATNOSTI<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">Ova Politika privatnosti upoznaje kupce, potencijalne kupce i posjetitelje internetskih stranica <\/span><a href=\"https:\/\/memoireperfumery.hr\/en\/\"><span style=\"font-weight: 400;\">memoireperfumery.hr<\/span><\/a><span style=\"font-weight: 400;\"> s na\u010dinom obrade osobnih podataka od strane <\/span><b>Flowable d.o.o.<\/b><span style=\"font-weight: 400;\"> (u nastavku <\/span><i><span style=\"font-weight: 400;\">Flowable<\/span><\/i><span style=\"font-weight: 400;\">).<\/span><\/p><p><span style=\"font-weight: 400;\">Politika odre\u0111uje vrste informacija koje prikupljamo kada posje\u0107ujete na\u0161e stranice, registrirate se i izvr\u0161ite kupnju ili kada s nama komunicirate telefonski, putem elektroni\u010dke po\u0161te ili drugim sredstvima.<\/span><\/p><ol start=\"2\"><li><b> UPRAVITELJ OSOBNIH PODATAKA I SLU\u017dBENIK ZA ZA\u0160TITU OSOBNIH PODATAKA<\/b><\/li><\/ol><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Upravitelj<\/b><span style=\"font-weight: 400;\"> osobnih podataka je <\/span><b>Flowable d.o.o.<\/b><span style=\"font-weight: 400;\">, Trnsko 42a, 10 010 Zagreb, Hrvatska.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Za sve upite vezane uz za\u0161titu osobnih podataka, mo\u017eete se obratiti na adresu e-po\u0161te: <\/span><b>info@memoireperfumery.hr<\/b><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><\/ul><ol start=\"3\"><li><b> OSOBNI PODACI<\/b><\/li><\/ol><p><b>Osobni podatak<\/b><span style=\"font-weight: 400;\"> je svaka informacija koja se odnosi na pojedinca koji je identificiran ili se mo\u017ee identificirati. Na primjer, podaci poput imena, prezimena, adrese, adrese za isporuku, broja telefona, e-mail adrese i sl.<\/span><\/p><p><b>Flowable<\/b><span style=\"font-weight: 400;\"> prikuplja i obra\u0111uje osobne podatke u skladu s namjenama navedenim u nastavku te s ovom politikom privatnosti, uklju\u010duju\u0107i, primjerice:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Osnovne identifikacijske podatke<\/b><span style=\"font-weight: 400;\"> (ime, prezime, adresa, adresa za isporuku)<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Kontaktne podatke<\/b><span style=\"font-weight: 400;\"> (e-mail adresa, telefonski broj)<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Podatke o narud\u017ebama i izdanim ra\u010dunima<\/b><span style=\"font-weight: 400;\"> (kupljeni proizvodi, cijene, na\u010din pla\u0107anja, adresa za dostavu, datum i status narud\u017ebe)<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Podatke o kori\u0161tenju na\u0161e internetske stranice<\/b><span style=\"font-weight: 400;\"> (datumi i vrijeme posjeta, pregledane stranice, vrijeme zadr\u017eavanja, radnje na stranici itd.)<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Podatke iz dobrovoljno ispunjenih obrazaca<\/b><span style=\"font-weight: 400;\"> (npr. upiti za dostupnost proizvoda)<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Druge podatke<\/b><span style=\"font-weight: 400;\"> koje korisnik dobrovoljno dostavlja u svrhu realizacije odre\u0111enih usluga, podr\u0161ke ili rje\u0161avanja reklamacija.<\/span><\/li><\/ul><p><b>Flowable<\/b><span style=\"font-weight: 400;\"> ne prikuplja i ne obra\u0111uje va\u0161e osobne podatke osim kad nam to omogu\u0107ite (npr. prilikom naru\u010divanja proizvoda, registracije korisni\u010dkog ra\u010duna, prijave na newsletter ili sl.) ili kada za to postoji zakonska osnova ili legitimni interes.<\/span><\/p><ol start=\"4\"><li><b> PRAVNI TEMELJI ZA OBRADU OSOBNIH PODATAKA<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">Podatke obra\u0111ujemo na temelju sljede\u0107ih pravnih osnova:<\/span><\/p><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Ispunjenje zakonskih i ugovornih obveza<\/b><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Legitimni interes<\/b><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Privola (suglasnost) korisnika<\/b><\/li><\/ol><p><b>4.1. Obrada temeljem zakonskih i ugovornih obveza<\/b><\/p><p><span style=\"font-weight: 400;\">Pojedine osobne podatke moramo prikupiti i obra\u0111ivati jer je to nu\u017eno za sklapanje i izvr\u0161avanje ugovora o kupoprodaji. Primjerice, ne mo\u017eemo isporu\u010diti proizvod bez va\u0161e adrese za dostavu ili izdati ra\u010dun bez potrebnih podataka. U takvim slu\u010dajevima, ako ne \u017eelite dati potrebne podatke, <\/span><b>Flowable<\/b><span style=\"font-weight: 400;\"> ne\u0107e mo\u0107i sklopiti ugovor (prihvatiti narud\u017ebu).<\/span><\/p><p><b>4.2. Obrada temeljem legitimnog interesa<\/b><\/p><p><span style=\"font-weight: 400;\">Pojedine podatke obra\u0111ujemo kako bismo pobolj\u0161ali korisni\u010dko iskustvo ili unaprijedili na\u0161e usluge, pri \u010demu pazimo da takva obrada ne naru\u0161ava prava i interese korisnika. Primjeri:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Provo\u0111enje statisti\u010dkih analiza i pra\u0107enje korisni\u010dkog pona\u0161anja na na\u0161oj web-stranici (radi optimizacije ponude i ogla\u0161avanja).<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pregled povijesti narud\u017ebi u svrhu br\u017eeg pru\u017eanja podr\u0161ke.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Slanje obavijesti o nedovr\u0161enoj narud\u017ebi (podsjetnik) ako ste proizvod ostavili u ko\u0161arici.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Ako \u017eelite da prekinemo ovu vrstu obrade (npr. prestanak obavijesti o napu\u0161tenoj ko\u0161arici), mo\u017eete nam to javiti na <\/span><a href=\"mailto:orders@memoireperfumery.hr\"><b>orders@memoireperfumery.hr<\/b><\/a> <span style=\"font-weight: 400;\">ili <\/span><a href=\"mailto:info@memoireperfumery.hr\"><b>info@memoireperfumery.hr<\/b><\/a><b>\u00a0<\/b><\/p><p><b>4.3. Obrada temeljem privole\u00a0<\/b><\/p><p><span style=\"font-weight: 400;\">Kada \u017eelite primati promotivne poruke, newsletter ili druge marketin\u0161ke sadr\u017eaje, tra\u017eit \u0107emo va\u0161u izri\u010ditu privolu. Ako \u017eelite odustati od primanja takvih obavijesti, to mo\u017eete u\u010diniti slanjem zahtjeva na e-mail ili klikom na poveznicu za odjavu u samoj e-poruci.<\/span><\/p><p><br \/><br \/><\/p><ol start=\"5\"><li><b> ROK \u010cUVANJA OSOBNIH PODATAKA<\/b><\/li><\/ol><p><b>Flowable<\/b><span style=\"font-weight: 400;\"> \u010duva va\u0161e podatke onoliko koliko je potrebno za ispunjenje svrhe zbog koje su prikupljeni. Konkretno:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Zakonski propisane obveze<\/b><span style=\"font-weight: 400;\">: podatke \u010duvamo onoliko dugo koliko je to propisano odgovaraju\u0107im zakonima (npr. ra\u010dunovodstvena dokumentacija).<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Ugovorni odnosi<\/b><span style=\"font-weight: 400;\">: podatke prikupljene za izvr\u0161enje ugovora \u010duvamo do isteka ugovora i jo\u0161 5 godina nakon toga, osim ako do\u0111e do spora. U slu\u010daju spora, podatke \u010duvamo 5 godina nakon pravomo\u0107ne sudske odluke ili mirnog rje\u0161enja spora.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Obrada na temelju privole<\/b><span style=\"font-weight: 400;\">: podatke koristimo dok postoji va\u0161a privola ili dok je svrha obrade aktivna, a potom ih bri\u0161emo ako ne postoji druga pravna osnova za \u010duvanje.<\/span><\/li><\/ul><ol start=\"6\"><li><b> UGOVORNA OBRADA OSOBNIH PODATAKA<\/b><\/li><\/ol><p><b>Flowable<\/b><span style=\"font-weight: 400;\"> mo\u017ee odre\u0111ene aktivnosti obrade osobnih podataka povjeriti tre\u0107im osobama (tzv. <\/span><i><span style=\"font-weight: 400;\">ugovorni obra\u0111iva\u010di<\/span><\/i><span style=\"font-weight: 400;\">) koje nam poma\u017eu u poslovanju. Te osobe podatke smiju obra\u0111ivati isklju\u010divo prema na\u0161im uputama i u skladu s ugovorima o za\u0161titi podataka. Primjeri:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ra\u010dunovodstveni servisi ili pravni savjetnici<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Dostavne slu\u017ebe<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pru\u017eatelji IT usluga i hosting servisa<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Usluge e-mail marketinga (npr. Mailchimp)<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Procesori karti\u010dnih pla\u0107anja (npr. Corvus Info, Monri, WSPay, PayPal\u2026)<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Internetske platforme za ogla\u0161avanje (Google, Facebook itd.)<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Podaci se ne\u0107e proslje\u0111ivati u tre\u0107e zemlje (izvan EGP-a) ili me\u0111unarodne organizacije, osim ako je to nu\u017eno i ako doti\u010dni pru\u017eatelj usluga ispunjava odgovaraju\u0107e uvjete (npr. certificiranje \u201ePrivacy Shield\u201c ili ekvivalentne mehanizme).<\/span><\/p><ol start=\"7\"><li><b> SLOBODA IZBORA<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">Vi odre\u0111ujete koje \u0107ete podatke podijeliti s nama. Ako se odlu\u010dite ne davati obvezne podatke (npr. za dostavu narud\u017ebe), mo\u017eda ne\u0107ete mo\u0107i koristiti sve funkcionalnosti na\u0161eg webshopa ili zaklju\u010diti kupoprodajni ugovor. Ako se kasnije predomislite i \u017eelite se odjaviti s liste za primanje promotivnih poruka, mo\u017eete to u\u010diniti klikom na poveznicu za odjavu u samom e-mailu ili slanjem zahtjeva na <\/span><a href=\"mailto:orders@memoireperfumery.hr\"><b>orders@memoireperfumery.hr<\/b><\/a><span style=\"font-weight: 400;\"> ili na <\/span><a href=\"mailto:info@memoireperfumery.hr\"><b>info@memoireperfumery.hr<\/b><\/a><b>\u00a0<\/b><\/p><ol start=\"8\"><li><b> AUTOMATSKO BILJE\u017dENJE INFORMACIJA (NEOSOBNI PODACI)<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">Prilikom svake posjete na\u0161im web-stranicama, automatski se prikupljaju odre\u0111ene neosobne informacije (npr. broj posjeta, prosje\u010dno vrijeme provedeno na stranici, pregledane stranice). Te informacije ne mo\u017eemo povezati s konkretnim korisnikom. Koristimo ih isklju\u010divo za statistiku, pobolj\u0161anje sadr\u017eaja i korisni\u010dkog iskustva.<\/span><\/p><ol start=\"9\"><li><b> KOLA\u010cI\u0106I (COOKIES)<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">Kada pristupate na\u0161im internetskim stranicama, va\u0161 se preglednik mo\u017ee koristiti kola\u010di\u0107ima radi prepoznavanja i pobolj\u0161anja korisni\u010dkog iskustva. Koristimo:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Osnovne (nu\u017ene) kola\u010di\u0107e<\/b><span style=\"font-weight: 400;\">, bez kojih nije mogu\u0107e pravilno funkcioniranje weba (npr. prijava korisnika, dodavanje u ko\u0161aricu itd.).<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Promotivne\/analiti\u010dke kola\u010di\u0107e<\/b><span style=\"font-weight: 400;\">, koje koristimo u svrhu pra\u0107enja posje\u0107enosti i ogla\u0161avanja.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Na razini va\u0161eg preglednika mo\u017eete samostalno upravljati postavkama kola\u010di\u0107a. Me\u0111utim, isklju\u010divanje nu\u017enih kola\u010di\u0107a mo\u017ee onemogu\u0107iti ispravno funkcioniranje stranice (onemogu\u0107iti prijavu ili kupovinu). Vi\u0161e informacija pro\u010ditajte u na\u0161oj <\/span><b>Politici kola\u010di\u0107a<\/b><span style=\"font-weight: 400;\">.<\/span><\/p><ol start=\"10\"><li><b> SIGURNOST<\/b><\/li><\/ol><p><b>Flowable<\/b><span style=\"font-weight: 400;\"> poduzima tehni\u010dke i organizacijske mjere za\u0161tite osobnih podataka od neovla\u0161tenog pristupa, gubitka, zlouporabe ili uni\u0161tenja. Podaci su za\u0161ti\u0107eni i dostupni samo ovla\u0161tenim djelatnicima i ugovornim partnerima koji ih trebaju za obavljanje posla.<\/span><\/p><ol start=\"11\"><li><b> PROMJENE POLITIKE PRIVATNOSTI<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">Ova Politika privatnosti mo\u017ee se mijenjati i dopunjavati bez prethodne najave, a nova verzija bit \u0107e objavljena na na\u0161im internetskim stranicama. Kori\u0161tenjem stranice nakon objave izmjena, smatra se da prihva\u0107ate novu, izmijenjenu Politiku.<\/span><\/p><p><span style=\"font-weight: 400;\">Ukoliko imate dodatna pitanja, prijedloge ili pritu\u017ebe vezane uz obradu osobnih podataka i za\u0161titu privatnosti, slobodno nam se javite putem<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">e-po\u0161te: <\/span><b>info@memoireperfumery.hr<\/b><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">telefona: <\/span><b>+385 1 2014 062<\/b><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">ili po\u0161tom na adresu: <\/span><b>Flowable d.o.o., Trnsko 42a, 10 010 Zagreb, Hrvatska.<\/b><\/li><\/ul><p><b>Hvala vam \u0161to nam ukazujete povjerenje!<\/b><\/p><p><br \/><br \/><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>PRAVILA PRIVATNOSTI (POLITIKA OBRADE OSOBNIH PODATAKA) Flowable d.o.o. (u nastavku: Prodavatelj ili Flowable), sa sjedi\u0161tem na adresi Trnsko 42a, 10 010 Zagreb, Hrvatska, obvezuje se pru\u017eati za\u0161titu osobnih podataka kupaca i korisnika, na na\u010din da prikuplja samo one podatke koji su nu\u017eni za ispunjenje na\u0161ih obveza te poslovnih i pravnih zahtjeva. Na\u0161 webshop dostupan je [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1649","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pravila privatnosti - M\u00e9moire<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/memoireperfumery.hr\/en\/pravila-privatnosti\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pravila privatnosti - M\u00e9moire\" \/>\n<meta property=\"og:description\" content=\"PRAVILA PRIVATNOSTI (POLITIKA OBRADE OSOBNIH PODATAKA) Flowable d.o.o. (u nastavku: Prodavatelj ili Flowable), sa sjedi\u0161tem na adresi Trnsko 42a, 10 010 Zagreb, Hrvatska, obvezuje se pru\u017eati za\u0161titu osobnih podataka kupaca i korisnika, na na\u010din da prikuplja samo one podatke koji su nu\u017eni za ispunjenje na\u0161ih obveza te poslovnih i pravnih zahtjeva. 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